Cryptocurrencies are digital currencies (like Bitcoin, Ethereum, Litecoin and Ripple you can buy on our platform), which are not controlled by state-based central banks. In most cases they should be treated as a currency, but not fiat currency.
Right now all the shops, stocks, banks, fiat and cryptocurrencies require electricity and internet for all the sorts of financial transactions. If there is no internet or electricity – you are unable to buy/sell anything.
Yes in order to withdraw the purchased cryptocurrency you need to verify your account. Different withdrawal limits require different types of verification (besides phone verification which is obligatory for ALL other types in the first place). In a case when some of the documents are of insufficient quality/there are any doubts regarding their authenticity, the compliance department is entitled to request additional documents to verify customer at ANY of the levels. This is a requirement as imposed upon XProCrypto by legislation requiring conformity with KYC (know your customer) and AMLP (anti-money laundering policy), which is an international standard for financial transactions in XXI century.
Cryptocurrency transfers between wallets (just like regular bank transfers) are not reversible – then if you made a spelling error, you cannot get your crypto back. Please doublecheck the wallet number twice before confirming the transaction.